PureBreeze LLC - Store Policies

1. Refund Policy

At PureBreeze, we are committed to providing products that meet your expectations and enhance your spiritual journey. If for any reason you're not satisfied with your order, we offer a guarantee refund during the month in which you receive your product. To initiate a refund, please contact our customer service team at support@purebreezestore.com within 30 days of receiving your order and explain the reason for your request.

  • Eligibility for Refunds:
  • Non-Refundable Items:

2. Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days and shipped via [USPS].
  • Delivery Time: Orders typically arrive within 3-7 business days, depending on your location.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at support@purebreezestore.com within 7 days of the expected delivery date for assistance.

3. Subscription Policy

  • Subscription Management: You can modify, pause, or cancel your subscription at any time by clicking the link in your initial "subscription management" email or contacting our customer service team at support@purebreezestore.com.
  • Billing: Subscription charges occur on the same date each month based on your original purchase date.
  • Cancellation Policy: To avoid being billed for the upcoming cycle, cancellation requests must be made at least 24 hours before the next billing date.: If you meant to cancel your subscription prior to being billed but missed the deadline, you can still reach out to us within 7 days after being billed for the upcoming month. We will provide a refund for that billing cycle upon request.

4. Return Policy

Due to the nature of our products, we do not accept returns unless the item is defective. If you receive a defective product, please contact us at support@purebreezestore.com within 7 days of receiving your order for a replacement.

5. Customer Service

If you have any questions or need further assistance with your order, please contact our customer service team at support@purebreezestore.com. We are here to help you and ensure you have a positive experience with PureBreeze.