FAQ

General Questions

What is PureBreeze?
PureBreeze is a faith-driven brand that offers non-toxic, eco-friendly, and bio-degrdabale air fresheners. Each month, our air fresheners feature a different Bible verse, designed to inspire reflection and spiritual growth while keeping your space fresh. With a focus on health, sustainability, and faith, we aim to provide a product that not only enhances your environment but also nourishes your spirit.

How does the subscription service work?
Our subscription service is simple and flexible. You choose how many air fresheners you’d like to receive each month, and we’ll deliver them directly to your door. Each month, a new Bible verse and design is featured on your air freshener. You can manage, pause, or cancel your subscription at any time through your account.

Orders & Shipping

How long does shipping take?
After subscribing, you’ll be enrolled to receive that month’s design, and you should receive your air freshener within 7-14business days.

Do you ship internationally?
At this time, we only offer shipping within the United States. We are working on expanding our shipping options in the future to accommodate international customers, so stay tuned for updates!

Subscription Management

How can I manage or update my subscription?
You can easily pause, resume, or cancel your subscription by using the link in the email you received after your purchase. This link allows you to manage your subscription at any time. Similar links will be sent to you before each upcoming month’s order confirmation. If you encounter any issues feel free to reach out to our customer service team at support@purebreezestore.com, and we’ll be happy to assist you with any subscription updates or concerns.

Product Details

What ingredients are used in the air fresheners?
Our air fresheners are made with non-toxic ingredients and feature absorbent, biodegradable paper. We prioritize using safe, high-quality materials that do not contain parabens, phthalates, formaldehyde, or other harmful chemicals, making them a healthier choice for your environment.

Are PureBreeze air fresheners safe for my family and pets?
Yes, our air fresheners are designed with safety in mind. We use non-toxic ingredients that are safe for both your family and pets. Our product is IFRA-compliant, ensuring it meets the highest standards for fragrance safety. We simply recommend you avoid eye contact with the product as it can sometimes cause slight allergic reactions or discomfort.

Do the air fresheners contain harmful chemicals?
No, PureBreeze air fresheners are free from harmful chemicals such as formaldehyde, parabens, and phthalates. We use only safe, non-toxic ingredients, so you can enjoy a fresh environment without worrying about exposure to potentially dangerous substances.

Customer Support

How can I contact customer service?
You can reach our customer service team by emailing us at support@purebreezestore.com. We are here to assist you with any questions, concerns, or issues you may have regarding your order or subscription.

What should I do if I have an issue with my order?
If you experience any issues with your order—whether it's shipping, a damaged product, not receiving your order, or something else—please contact us at support@purebreezestore.com. Include your order number and a brief description of the issue, and we’ll resolve it as quickly as possible.

Sustainability and Enviornmental Impact

Are PureBreeze products eco-friendly?
Yes, PureBreeze air fresheners are designed with sustainability in mind. Unlike many conventional air fresheners that use harmful chemicals and non-biodegradable materials, we prioritize eco-friendly practices. Our air fresheners are made with absorbent, biodegradable paper and non-toxic ingredients, ensuring a safer, greener product for your home and the environment. Our goal by the end of 2025 is also to begin working with organizations and planting a tree for each individual air freshener purchased.

How does PureBreeze compare to other air fresheners?
Unlike many air fresheners on the market that contain harmful chemicals such as parabens and phthalates, PureBreeze uses only non-toxic, safe ingredients. Our products are not only healthier for you and your family, but they also have a significantly smaller environmental impact. With our biodegradable materials, PureBreeze stands apart from typical air fresheners, which often contribute to pollution and waste. We offer a cleaner, more sustainable option without sacrificing freshness or effectiveness.