FAQ

General Questions

What is PureBreeze?
PureBreeze is a faith-driven brand that offers non-toxic, eco-friendly, and bio-degrdabale air fresheners. Our air fresheners feature Bible verses, designed to inspire reflection and spiritual growth while keeping your space fresh. With a focus on health, sustainability, and faith, we aim to provide a product that not only enhances your environment but also nourishes your spirit.

Orders & Shipping

How long does shipping take?
After purchasing we aim to shop orders out within 1 week off purchase and arrive, at the latest 2 weeks after purchase.

Do you ship internationally?
At this time, we only offer shipping within the United States. We are working on expanding our shipping options in the future to accommodate international customers, so stay tuned for updates!

Product Details

What ingredients are used in the air fresheners?
Our air fresheners are made with non-toxic ingredients and feature absorbent, biodegradable paper. We prioritize using safe, high-quality materials that do not contain parabens, phthalates, formaldehyde, or other harmful chemicals, making them a healthier choice for your environment.

Are PureBreeze air fresheners safe for my family and pets?
Yes, our air fresheners are designed with safety in mind. We use non-toxic ingredients that are safe for both your family and pets. Our product is IFRA-compliant, ensuring it meets the highest standards for fragrance safety. We simply recommend you avoid eye contact with the product as it can sometimes cause slight allergic reactions or discomfort.

Do the air fresheners contain harmful chemicals?
No, PureBreeze air fresheners are free from harmful chemicals such as formaldehyde, parabens, and phthalates. We use only safe, non-toxic ingredients, so you can enjoy a fresh environment without worrying about exposure to potentially dangerous substances.

Customer Support

How can I contact customer service?
You can reach our customer service team by emailing us at support@purebreezestore.com. We are here to assist you with any questions, concerns, or issues you may have regarding your order or subscription.

What should I do if I have an issue with my order?
If you experience any issues with your order—whether it's shipping, a damaged product, not receiving your order, or something else—please contact us at support@purebreezestore.com. Include your order number and a brief description of the issue, and we’ll resolve it as quickly as possible.

Sustainability and Enviornmental Impact

Are PureBreeze products eco-friendly?
Yes, PureBreeze air fresheners are designed with sustainability in mind. Unlike many conventional air fresheners that use harmful chemicals and non-biodegradable materials, we prioritize eco-friendly practices. Our air fresheners are made with absorbent, biodegradable paper and non-toxic ingredients, ensuring a safer, greener product for your home and the environment. Our goal by the end of 2025 is also to begin working with organizations and planting a tree for each individual air freshener purchased.

How does PureBreeze compare to other air fresheners?
Unlike many air fresheners on the market that contain harmful chemicals such as parabens and phthalates, PureBreeze uses only non-toxic, safe ingredients. Our products are not only healthier for you and your family, but they also have a significantly smaller environmental impact. With our biodegradable materials, PureBreeze stands apart from typical air fresheners, which often contribute to pollution and waste. We offer a cleaner, more sustainable option without sacrificing freshness or effectiveness.